Emotional intelligence is the ability to perceive, understand and manage human emotions in a consistent, authentic and relationally productive way. It requires discipline and maturity to resolve challenges and build meaningfully connected relationships built on trust. Emotionally intelligent leaders are consistent, adaptable and safe. Conversely, the pain of working with a leader who lacks emotional intelligence is worse than most hardship teams will face.
Every human being prefers to work with an emotionally intelligent leader.
Reflect on how the individuals on your team would describe your emotional intelligence. What step can you take this week to demonstrate emotional intelligence in a team setting?