Difficult Conversations Video Program

Open Door Communication

Overview

“Open door communication” means allowing each person to share, ask, and collaborate, instead of a one-sided message delivered to an unreceptive party. The best way to foster open door communication right from the start is to ask questions, such as:

  • May I share a concern with you?

  • How do you see the situation?

  • Would you be willing to make this change?

You cannot control another person’s behavior but you can control your decision to initiate a respectful and collaborative conversation.

Key Takeaway

Using open door communication always creates better results and relationships.

Application Question

Think about the next difficult conversation you need to initiate. What is one way you can invite open, two-way dialogue to ensure a respectful and collaborative conversation?

This video is included in the Leadership-in-a-Box® program: