For a difficult conversation to resolve a critical issue, a clear request for change must be included. If you are initiating the difficult conversation, including a clear change request is your opportunity. The most proficient difficult conversationalists come prepared with a change request, but remain open to the suggestions of each party to find the best solution.
For a difficult conversation to resolve a critical issue, you must include a clear request for change.
Think of a difficult issue your team has been working to resolve. What specific change would solve the problem? How can you make this request in a clear, collaborative manner?