There are two primary temptations that hinder effective difficult conversations: avoidance and lack of preparation. Both of these temptations damage outcomes and relationships. Consider the implications of succumbing to these temptations, and commit to leaning into difficult conversations in a calm, steady manner to open the door to positive outcomes.
For difficult conversations to result in positive outcomes, each person must overcome the dual temptations of avoidance and unpreparedness.
Reflect on your default approach to difficult conversations. Are you more inclined to avoid them or to enter them unprepared?