Every leader encounters the need to engage in difficult conversations. A difficult conversation is any interaction where the stakes are high, opinions differ, emotions are strong, and change is necessary. The most critical component of any difficult conversation, and what sets leaders apart, is having the courage to speak up when necessary.
When one person has the courage to speak up, any change is possible.
Think about a situation at work that requires a difficult conversation. The stakes are too high to ignore and something needs to change. How will you find the courage to speak up?