Leadership-in-a-box® Program overview
Difficult Conversations
Every leader encounters the need to engage in difficult conversations where the stakes are high, opinions differ, emotions are strong and change is necessary. Great leaders courageously lean in to resolve emotionally charged issues.
Key Takeaways
- When one person has the courage to speak up, any change is possible.
- For difficult conversations to result in positive outcomes, each person must overcome the dual temptations of avoidance and unpreparedness.
- Productive and collaborative difficult conversations are grounded in facts and their implications.
- For a difficult conversation to resolve a critical issue, you must include a clear request for change.
- Using open door communication always creates better results and relationships.
What does each program include?
60-minute workshop presentation
Micro-video program
Group coaching presentation
Skill assessment
Performance worksheet
Summary article & infographic
Facilitator & coordinator toolkit
Team discussion guide
Pre-drafted email communications
Video lessons
Start with Facts
Sample video
2 min
Video 1:
Difficult Conversations Require Courage
Video 2:
Overcoming the Two Difficult Conversations Temptations
Video 3:
Start with Facts
Video 4:
Make the Change Request
Video 5:
Open Door Communication
Who typically facilitates Leadership-in-a-Box® workshops?
Talent or Learning Team
For enterprise initiatives
HR Business Partner
For business unit or department initiatives
Team Leader
For team initiatives
Leadership-in-a-Box® Team
When needed!
