Effective communication begins long before the first word is spoken. It starts with understanding the purpose of your message and what you aim to achieve with it. Identifying your desired outcome shapes the content of your communication, ensuring it’s direct, relevant and impactful.
Knowing what you aim to achieve with your communication guides the structure and content of your conversation, making it more likely to succeed.
Think of a message you need to communicate in the next week. What is your desired outcome? What information must you include in order to achieve that objective?