Listening with empathy means being actively focused on the meaning and intent behind each person’s message, which fosters genuine connection. It’s a skill, which takes discipline and practice. Most people’s fast-paced schedules make active listening an extra challenge, but it’s still possible to be present and “in the moment” for each conversation, no matter how long or short the interaction.
Listening with empathy means being actively focused on the meaning and intent behind each person’s message.
Consider which of your conversations from this past week was the most difficult for you to stay present and focused on the other person’s message. What step can you take to limit distractions and truly seek to understand?