Leadership-in-a-box® Program overview
Active Listening
Master active listening to enhance communication—overcome barriers, engage empathetically, confirm understanding, and respond with mutual confidence for meaningful, productive interactions.
Key Takeaways
- Leaders who listen effectively communicate effectively.
- The key to effective listening is switching from focusing on the solution to focusing on understanding the message being shared.
- Listening with empathy means being actively focused on the meaning and intent behind each person’s message.
- Confirming understanding of a message before offering a response ensures clarity and prevents miscommunication.
- The quality of a person’s listening directly affects the quality of their response.
What does each program include?
60-minute workshop presentation
Micro-video program
Group coaching presentation
Skill assessment
Performance worksheet
Summary article & infographic
Facilitator & coordinator toolkit
Team discussion guide
Pre-drafted email communications
Video lessons
Confirm Before You Respond
Sample video
2 min
Video 1:
Active Listening is the Key to Effective Communication
Video 2:
The Five Levels of Listening
Video 3:
Listening with Empathy
Video 4:
Confirm Before You Respond
Video 5:
Respond with Mutual Confidence
Who typically facilitates Leadership-in-a-Box® workshops?
Talent or Learning Team
For enterprise initiatives
HR Business Partner
For business unit or department initiatives
Team Leader
For team initiatives
Leadership-in-a-Box® Team
When needed!
